We place highly vetted international team members, skilled in admin and customer support, for our clients.
Life before Staffing Studio...
Adam Amnesia just forgot his password. Tiffany Tightwad believes she got double-charged last month (it says so on her credit card statement she refuses to send over). Bobby Badass is threatening to switch over to your biggest competitor if you don’t offer up a fat discount. Quentin Questions is asking you literally everything on the FAQ. And, Dennis The Menace just called you a name that would make your momma cringe.
And just like that - your Monday went to hell in a handbasket.
Life after Staffing Studio...
After a placement from SS, the customer craziness still happens - but you no longer handle it. And further, you don’t worry about it. Your worry turns to confidence because you know you have an A-team of support agents and customer service aficionados. They make your unhappy customers happy and your happy customers even happier.
This lets you stay focused on the stuff you do best at your startup… the coding, the marketing, the running, and the blue sky thinking.
Bad customer service costs you money.
Good customer service costs you time.
Forget her, friend.
We're not your run-of-the-mill staffing placement agency. Here's why...
Our service is built for entrepreneurs
(by entrepreneurs).
Our international placement service team was built and tailored by two SaaS and agency entrepreneurs experiencing the time-sucking, day-crippling, anxiety-inducing reality of serving our own customers. So, we built something to help ourselves. And now, you too.
Back-office admin and customer support. Done your way.
There is a dirty rotten practice not normally talked about in many staffing placement services. Taking a "one size fits all" approach to placement almost always ends in disappointment. After learning exactly what you need, we hand-pick the best-fit team member. One size fits one. Not all. We think you'll find this approach creates the best long-term fit. We believe in keeping attrition low and satisfaction high.
We’re looking at you… Harvard.
We aren’t Ivy League. But, we’re damn proud to say that out of the thousands of applicants we get for our open roles, we keep a highly-competitive 0.5%. It’s worth mentioning Harvard keeps 4.7%.
A Navy Seal grade customer service bootcamp (without the sharks).
Every single one of your prospective team members goes through an intensive Bootcamp where we train them on voice, tone, empathy, and clarity of communication, to name a few. It’s kind of like Navy Seal training except without the log carrying and folks nearly getting eaten by Great White Sharks.
“Isn’t it pretty to think so?” Hemingway would be so proud.
Since the vast majority of communication nowadays takes place in written format, we emphasize and teach recruits on the basis of clarity, brevity, structure, and more. Clear communication produces clear understanding. We think you'll like what you see.
Never hired internationally? We got you.
Hiring and leading an international team can be challenging–but it doesn't have to be. We'll provide you with all the knowledge and resources you need to be successful. We make it easy by sharing best practices for things like training, time management, international payroll, benefits/perks, and more.
Your success is our success–our promise to you.
We're passionate about placing highly skilled team members from developing nations with entrepreneurs who desperately need help. It's a win-win. It's a rare case when things don't work out, but it's so important to us that you're pleased with our service that if things go south in the first 90 days, we'll place another team member with you free of charge.
We’re waiting by the phone like it’s the 1990s.
Golly Gee Wilikers. We’re getting butterflies just thinking about it. The idea of you picking up the phone and giving us a ring and asking us if... we… maybe wanna… place an awesome team member. To which, we would say yes… obviously.
No. But, seriously. Let’s talk.
Some of our favorite client quotes
"I was connected to a competent, well-spoken VA through Staffing Studio and it has been a game changer for my company. From hunting down AR to setting appointments for sales, our VA has already made a huge impact on our company and on clearing off my plate as the founder/CEO of the company. Couldn’t recommend it more!"
Jeff Jackson
The Green Cart
"At some point we'll outgrow the number of team members we have and I have complete confidence you guys will be able to go out and find another equally high quality, equally high caliber member to join in. That will allow us to handle more tickets, and will increase our
resilience further"
Toby Marsden
Ordered Magic
Are we not your cup of tea?
If we aren’t the right fit for you, don’t just stand there and break our hearts. Introduce us to one of
your friends or one of your friends’ friends. If it works out, we will give you 100 bucks.
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